All styles of gas mask bong are sold in 420bigstone.com

FQA

Will the package have any references to 420bigstone on it?

Not unless you want it to. All orders are sent in a plain box-no company name. But if you want us to we'll cover that box in as much 420 stuff as you want.

Why is 18+ signature required for delivery?

The products we sell are intended for adults and are to be used for tobacco and legal herbs only.

Received an incorrect or broken item?

1.When you get the wrong product in your order,Contact us right away Send Email We will fix it immediately.

2.When you received the parcel,found the item arrive broken? Please take photo of the broken item and Contact us at [email protected] providing photos and proof of purchase.

We will send you replacement or Refund
We can only accept returns on unused products. Returns need to be initiated within 15 days of receipt.


GENERAL QUESTIONS

Will you send me some samples?

While we do not send free samples of our products, we do offer a 100% satisfaction guarantee. Which means if you order from us and find the item isn’t right for you, we'll provide a shipping label for you to return it to us. We’ll refund you the price of the item as soon as we get it back. You can read a whole lot more about our satisfaction guarantee

What forms of payment do you accept?

To purchase from 420bigstone.com you must be 18-21 years of age or older.
We accept payment by Credit Card . Please allow 5-10 Business days for personal checks to clear before the product is shipped out.

We do not accept international credit cards for security and fraud protection purposes.

How do I use the item I bought from you?

you can find many great videos on Youtube,will answer you.or Google it. Any questions Email us Pre-sales Email [email protected]


Where the products are shipped from?

Some Shipped from the US warehouse,Some shipped from China,When you purchasing you will know the item location

What do I do if I have received a faulty product?
Contact us at [email protected] providing photos and proof of purchase, and our team would love to assist further.

Do you ship internationally?

Yes, we ship worldwide.

How long does it take to process an order?

If you place an order on a weekend, your order should be processed the following business day. Please note this can take longer during sale or busy periods. We recommend allowing 3-5 business days from placing your order.

How can I track my order?

When your order is dispatched, we’ll send you an email to let you know. You’ll receive another email shortly after with your tracking information which you can use to follow your parcel’s journey.